Admission Rules & Guidelines

General: 

• Respect everyone.

• No food, drinks, or strollers in the play area (on the mats).

• Shoes must be off in the play areas. Socks must be worn at all times while on the mats (adults and children). Socks can be purchased if needed.

• All toys that have been put in a child’s mouth, must go in the blue basket in the front for employees to clean thoroughly before being redistributed.

• No adult is permitted entry without a child DURING OPEN PLAY.

• No child is permitted entry without an adult.

• Two adults are allowed free entrance with children.

• This is a parent-supervised playspace. You assume the risk for yourself and the children you bring. Children must be supervised at ALL times. Staff members are not a substitute for parent or caregiver.

• All guests are required to sign a waiver before entering the play area.

• Adults must enter and leave with the children they have brought with them.

• Anyone who is sick or showing signs of sickness should leave immediately and come back when well.

• All children must be wearing diapers or completely potty-trained in the facility.

• Use equipment properly.

• No gum.

• Children must be clothed at all times. 

• No refunds will be provided.

• Cakes and cupcakes are ONLY allowed in with a party package. 

• Passes MUST be present to be used. 

• Please refrain from physically disciplining children while on the property. 

• No diapers can be changed in common areas. A changing table is available. Please ask for a zip-lock bag for soiled diapers or wipes BEFORE placing them in the trash.

• No pets are allowed. Only service animals are allowed inside. Service animals may not be on carpeted mats or play areas. 

• No vulgar language.

 

We clean diligently to ensure everyone’s safety:

• Monthly professional treatments with a hospital grade disinfectant with residual coating technology

• Deep clean every evening

• Basket in the front for any items that have been put in or near the mouth

• Constant wiping of high-touch places–and everything else in our space

• Hourly restroom cleanings

• Sanitizers throughout facility.

• Air purification system

• We fully clean before and after every party

• We have wipes in the front for everyone in case anyone would like to wipe off something before/after use

• Immediate close-off and cleaning when bodily fluids touch anything

• Children must wear a diaper unless completely potty-trained

• Our policy is any child who vomits must leave immediately.

Slides:

• Do not climb up the slide itself to get to the top.

• Slide down feet first and sitting up.

• Only one person should be on the slide platform at a time.

• Do not slide with child in lap.

• Always check that the bottom of the slide is clear before sliding down.